Privacy Policy
Last Updated: 07 March 2026
Welcome to https://www.monderme.com (the “Site”).
This Privacy Policy explains how Caerus Business & Trading Malta Limited collects, uses, discloses, and protects personal information of visitors and customers of this website.
We are committed to protecting your privacy and ensuring that personal data is handled in accordance with the General Data Protection Regulation (GDPR) and applicable Maltese data protection laws.
1. Information We Collect
We may collect personal information when you:
- visit our website
- create an account
- place an order
- contact us
- subscribe to newsletters or marketing communications
Personal information collected may include:
- full name
- billing and shipping address
- email address
- telephone number
- IP address
- browser and device information
- order history
- payment transaction data
We do not store full credit card details.
Payments are securely processed by third-party providers.
2. How We Use Personal Data
We may use personal data to:
- process and deliver orders
- manage customer accounts
- provide customer support
- process secure payments
- improve website functionality
- analyze website usage
- prevent fraud and abuse
- send marketing communications where consent has been provided
- comply with legal obligations
3. Legal Basis for Processing Personal Data
Under the GDPR we process personal data based on the following legal bases:
Contractual Necessity
Processing is necessary to fulfil orders and provide services requested by customers.
Legal Obligations
Processing may be required to comply with tax, accounting, fraud prevention, and regulatory obligations.
Legitimate Interests
We may process data to improve our website, protect our services, and prevent fraud.
Consent
Where required, we obtain consent before processing personal data for marketing communications or non-essential cookies.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to ensure proper functionality and improve user experience.
Cookies are small text files stored on your device when visiting a website.
We use cookies to:
- maintain shopping cart functionality
- remember user preferences
- enable secure checkout
- analyse website usage
- deliver relevant advertising
Visitors are presented with a cookie consent banner allowing them to accept or reject non-essential cookies.
Users may also manage cookies through their browser settings.
5. Types of Cookies We Use
We use the following cookie categories:
- Strictly Necessary Cookies
- Functional Cookies
- Advertising / Marketing Cookies
Strictly necessary cookies are essential for the website to function and cannot be disabled.
6. Cookies Used on Our Website
Necessary Cookies
| Cookie | Duration | Description |
|---|---|---|
| wp_woocommerce_session_* | 2 days | Stores session data for WooCommerce shopping carts and customer sessions. |
| woocommerce_items_in_cart | session | Tracks whether items exist in the WooCommerce shopping cart. |
| woocommerce_cart_hash | session | Detects changes to cart contents and ensures the cart updates correctly. |
| wpEmojiSettingsSupports | session | WordPress cookie used to detect emoji support in browsers. |
| cookieyes-consent | 1 year | Stores user cookie consent preferences. |
| __stripe_mid | 1 year | Stripe cookie used for secure payment processing and fraud detection. |
| __stripe_sid | 1 hour | Stripe cookie used to manage payment session security. |
| m | 1 year | Stripe fraud prevention and device recognition cookie. |
| nasa_cv_* | 1 hour | Theme cookie storing user interface preferences. |
| nasa_curent_per_shipping | 7 days | Stores shipping preferences during checkout. |
| __cf_bm | 1 hour | Cloudflare bot protection cookie used to secure the website. |
| _cfuvid | session | Cloudflare session cookie used for traffic management and security. |
Functional Cookies
| Cookie | Duration | Description |
|---|---|---|
| woocommerce_recently_viewed | 7 days | Stores recently viewed products to improve browsing experience. |
Advertising / Marketing Cookies
| Cookie | Duration | Description |
|---|---|---|
| _gcl_au | 3 months | Google Ads conversion tracking cookie used to measure advertising performance. |
| IDE | 1 year | Google DoubleClick cookie used to display personalized advertisements. |
| test_cookie | 16 minutes | Used by Google DoubleClick to check if the user’s browser supports cookies. |
Advertising cookies are only activated after user consent through the cookie banner.
7. Google Advertising Services
Our website may use Google Ads and Google DoubleClick services to measure advertising performance and display relevant advertisements.
These services may place cookies such as:
_gcl_auIDEtest_cookie
These cookies allow Google to:
- measure advertising campaign effectiveness
- prevent repeated advertisements
- deliver more relevant ads based on user behaviour
Google Privacy Policy:
https://policies.google.com/privacy
8. Third-Party Services
Our website integrates services from third-party providers to support functionality.
These providers may process personal data according to their own privacy policies.
Payment Processing
We use Stripe / WooCommerce Payments and PayPal to securely process payments.
Stripe Privacy Policy:
https://stripe.com/privacy
PayPal Privacy Policy:
https://www.paypal.com/privacy
Email Marketing
We use Brevo to manage email marketing communications.
Brevo may track subscriber engagement such as:
- email opens
- link clicks
Brevo Privacy Policy:
https://www.brevo.com/legal/privacypolicy/
Users may unsubscribe from marketing emails at any time via the unsubscribe link included in communications.
Website Security and Performance
We use Cloudflare to enhance website security and performance.
Cloudflare Privacy Policy:
https://www.cloudflare.com/privacypolicy/
Website Functionality
Our website also uses:
- WooCommerce e-commerce platform
- WordPress plugins
- DHL Express shipping integration
- All In One SEO plugin
These services may process limited technical data necessary for website operation.
9. International Data Transfers
Some of our third-party service providers may process personal data outside the European Economic Area (EEA).
Where such transfers occur, we ensure appropriate safeguards are in place including:
- European Commission Standard Contractual Clauses (SCCs)
- data processing agreements with providers
- other approved data protection mechanisms
These safeguards ensure personal data remains protected when transferred internationally.
10. Data Security
We implement appropriate technical and organisational measures to protect personal data including:
- encrypted data transmission
- restricted access to personal data
- fraud monitoring tools
- secure hosting infrastructure
However, no electronic transmission or storage system can be guaranteed to be completely secure.
11. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy.
Order information may be retained for up to 10 years to comply with accounting and tax obligations under Maltese law.
Marketing data is retained until consent is withdrawn.
12. Your Data Protection Rights
Under GDPR you have the right to:
- access your personal data
- correct inaccurate data
- request deletion of your data
- restrict processing
- object to processing
- request data portability
- withdraw consent at any time
Requests may be submitted using the contact details below.
13. Complaints
If you believe your data protection rights have been violated, you may lodge a complaint with the supervisory authority:
Office of the Information and Data Protection Commissioner (IDPC)
https://idpc.org.mt
14. Links to Other Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices of these websites and encourage users to review their privacy policies.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes will be published on this page and become effective upon posting.
16. Contact Information
If you have any questions regarding this Privacy Policy, please contact:
Caerus Business & Trading Malta Limited
8, Triq Il-Ferrovija
Hamrun HMT1902
Malta
Email: admin@monderme.com
Company Registration: P1279
VAT Number: MT19920806
